At Antwerpen Fine Jewelry, your privacy is essential to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with our website.

1. Information We Collect

We collect the following types of personal information to provide and improve our services:

1.1. Personal Information You Provide:

For example, name, email address, phone number, and billing/shipping address when you place an order or contact us.
Moreover, we collect payment details only when necessary for payment processing (processed securely and not stored on our servers).

1.2. Automatically Collected Information:

Your IP address, browser type, device information, and browsing behavior on our site.
In addition, we use cookies and similar tracking technologies to enhance your user experience (see Section 6 for details).

1.3. Third-Party Information:

Information from payment processors or social media platforms, if you interact with us via those services.
For example, if you pay through a third-party gateway, we receive transaction confirmations from that provider.

2. How We Use Your Information

We use the collected information for these purposes:

2.1. We process and complete your orders, including shipping and customer support.
2.2. You receive transactional emails, such as order confirmations and receipts.
2.3. We use analytics to improve our website, products, and services.
2.4. With your explicit consent, we send promotional content and updates.
2.5. We also use information to meet legal obligations and resolve disputes.
Furthermore, we may combine information types to better serve you and to detect fraud.

3. How We Protect Your Information

3.1. Security Measures We Use

We implement robust security measures to safeguard your data, including:
Encryption of sensitive information during transmission (e.g., SSL/TLS).
Additionally, we store data on servers with restricted access.
Moreover, we perform regular monitoring and updates to our security protocols.

3.2. Understanding Security Limitations

However, no online system is completely secure, and therefore, we cannot guarantee the absolute security of your data.
Consequently, while we take many steps to protect your information, some risk always exists.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We only share your data in the following circumstances:

4.1. Service Providers:

We share data with trusted third-party vendors (for example, shipping partners and payment processors) who assist in fulfilling your orders.

4.2. Legal Requirements:

If required by law or to protect the rights, safety, and property of Antwerpen Fine Jewelry or others.

4.3. Business Transfers:

In the event of a merger, acquisition, or sale of company assets, your information may be transferred.

In such cases, we ensure that recipients agree to protect your data consistent with this Privacy Policy.

5 . Your Rights

You have the following rights regarding your data:

5.1. Access: Request a copy of the personal data we hold about you.
5.2. Correction: Update or fix inaccuracies in your information.
5.3. Deletion: Request the deletion of your data, subject to legal and contractual obligations.
5.4. Opt-Out: Unsubscribe from promotional communications by clicking the “unsubscribe” link in our emails or contacting us directly.
To exercise these rights, please get in touch with us at info@antwerpenjewelry.com. We will respond promptly and, where possible, put your request into effect.

6. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device that help us remember preferences and improve site function.

6.1. Types of Cookies We Use:

Essential Cookies: Necessary for the website’s basic functions.
Analytics Cookies: To track website usage and performance.
Marketing Cookies: To deliver personalized ads (only with your consent).

6.2. Managing Cookies:

You can control cookie settings through your browser at any time.
Alternatively, you may use in-site controls, where available, to update your preferences.

7. Third-Party Links

Our website may contain links to external websites. Antwerpen Fine Jewelry is not responsible for the privacy practices or content of those third-party sites.
Therefore, we recommend that you review the privacy policies of any site you visit after leaving our pages.

8. Data Retention

We keep your personal information only as long as needed to fulfill the purposes in this Privacy Policy or as required by law.
Moreover, we review our retention periods periodically and securely delete or anonymize data that is no longer necessary.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.
If we make significant changes, we will notify you by posting a prominent notice on our site or by other means where appropriate.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@antwerpenjewelry.com
Phone: 20 2 2517-1809
Address: Building 29 Road 207 Degla – Maadi