At Antwerpen Fine Jewelry, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or interact with our website.

1. Information We Collect

We collect the following types of personal information to provide and improve our services:

1.1. Personal Information You Provide:

• Name, email address, phone number, and billing/shipping address when you place an order or contact us.
• Payment details (processed securely and not stored on our servers).

1.2. Automatically Collected Information:

• Your IP address, browser type, device information, and browsing behavior on our site.
• Cookies and similar tracking technologies to enhance user experience (see Section 6 for details).

1.3. Third-Party Information:

• Information from payment processors or social media platforms if you interact with us via those services.

2. How We Use Your Information

We use the collected information for the following purposes:

2.1. To process and fulfill your orders, including shipping and customer support.
2.2. To send you transactional emails, such as order confirmations and receipts.
2.3. To improve our website, products, and services through analytics.
2.4. To send promotional content and updates (only with your explicit consent).
2.5. To comply with legal obligations and resolve disputes.

3. How We Protect Your Information

We implement robust security measures to safeguard your personal data, including:

• Encryption of sensitive information during transmission (e.g., SSL/TLS).
• Secure storage of data on servers with restricted access.
• Regular monitoring and updates to our security protocols.

However, no online system is completely secure, and we cannot guarantee the absolute security of your data.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We only share your data in the following circumstances:

4.1. Service Providers: To trusted third-party vendors (e.g., shipping partners, payment processors) who assist in fulfilling your orders.
4.2. Legal Requirements: If required by law or to protect the rights, safety, and property of Antwerpen Fine Jewelry or others.
4.3. Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred.

5. Your Rights

You have the following rights regarding your personal data:

5.1. Access: Request a copy of the personal data we hold about you.
5.2. Correction: Update or correct inaccuracies in your information.
5.3. Deletion: Request the deletion of your data, subject to legal and contractual obligations.
5.4. Opt-Out: Unsubscribe from promotional communications by clicking the “unsubscribe” link in our emails or contacting us directly.

To exercise these rights, please contact us at info@antwerpenjewelry.com.

 

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that allow us to recognize your preferences and improve site functionality.

6.1. Types of Cookies We Use:

• Essential Cookies: Necessary for the website’s functionality.
• Analytics Cookies: To monitor website usage and performance.
• Marketing Cookies: To deliver personalized advertisements (only with your consent).

6.2. Managing Cookies: You can control cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to external websites. Antwerpen Fine Jewelry is not responsible for the privacy practices or content of these third-party sites.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: info@antwerpenjewelry.com
• Phone: 20 2 2517-1809
• Address: Building 29 Road 207 Degla – Maadi