Welcome to Antwerpen Fine Jewelry. By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our site.

1. General Information

1.1. Company Information: Antwerpen Fine Jewelry is located in Maadi, Cairo, Egypt, and specializes in crafting and selling high-end fine jewelry.
1.2. Eligibility: By using this website, you confirm that you are at least 18 years of age or have the consent of a legal guardian to use our services.

2. Use of the Website

2.1. Accuracy of Information: While we strive for accuracy, some content may occasionally contain typographical errors or inaccuracies. We reserve the right to correct these at our discretion.
2.2. Prohibited Activities: Users agree not to misuse the website for fraudulent, illegal, or harmful purposes.

3. Orders and Payments

3.1. Product Availability: All products are subject to availability. We reserve the right to modify or discontinue items without prior notice.
3.2. Pricing: Prices are listed in Egyptian Pounds (EGP) and include applicable taxes unless stated otherwise.
3.3. Payment Methods: We accept secure payment options, including credit cards, bank transfers, and other methods specified during checkout.
3.4. Order Confirmation: Your order is only confirmed once you receive an email from us.

4. Shipping and Delivery

4.1. Delivery Locations: We currently deliver within Egypt. International shipping is available upon request; additional charges may apply.
4.2. Shipping Times: Estimated delivery times will be provided during checkout. Delays due to unforeseen circumstances will be communicated promptly.
4.3. Insurance: All items are insured during transit. Once delivered, responsibility for the item transfers to the customer.

5. Returns and Exchanges

5.1. Eligibility: Custom-made and personalized items are non-refundable. For eligible returns, please contact us within 7 days of receiving the product.
5.2. Conditions: Returned items must be in their original condition, including packaging and documentation.
5.3. Process: To initiate a return or exchange, contact our customer service team at info@antwerpenjewelry.com.

6. Warranty and Repairs

6.1. Warranty: Our jewelry comes with a 1-year warranty covering manufacturing defects.
6.2. Exclusions: The warranty does not cover damage caused by misuse, accidents, or unauthorized repairs.

7. Intellectual Property

7.1. All content on this website, including designs, images, logos, and text, is the property of Antwerpen Fine Jewelry and is protected under intellectual property laws. Unauthorized use is strictly prohibited.

8. Privacy Policy

Your privacy is important to us. Please refer to our [Privacy Policy] for detailed information on how we handle your personal data.

9. Limitation of Liability

Antwerpen Fine Jewelry shall not be held responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.

10. Governing Law

These Terms and Conditions are governed by the laws of the Arab Republic of Egypt. Any disputes arising from these terms shall be resolved in the courts of Cairo, Egypt.

11. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

• Email: info@antwerpenjewelry.com
• Phone: 20 2 2517-1809
• Address: Building 29 Road 207 Degla – Maadi